Surgery News

Winter Challenges

Healthcare First are currently facing exceptional challenges due to vacancies and sickness affecting several members of our clinical team. This is a problem affecting many GP practices across the country, which makes it more difficult to get cover when our clinical staff are unable to work. 

To enable us to maintain services for people with the greatest need, we are prioritising same day appointments. If you have a health need that requires attention straight away, you can contact us in the usual way online or by telephone and you will be offered an appointment on the same day.  We are very sorry that, at the moment, we are unable to book routine appointments in advance.

If you are not sure whether you need to be seen, please use our self-help room

For repeat prescriptions, please use our online prescription and medication centre

We are taking these steps to ensure we can respond promptly to our sickest patients and to manage the pressure on our reduced workforce, who will be working exceptionally hard to maintain services.  We expect these arrangements to be in place for at least the next two months.