Surgery News

September 2023 – Patient Newsletter



Our vaccine clinics will be continuing into October on the following dates:

  • Sat 30th Sept at Elizabeth Court Surgery
  • Sat 7th October at Castleford Health Centre
  • Sat 14th October at Queen Street
Vaccine time

These clinics are for anyone over 65 and people aged 6 months to 65 years who are a clinical risk group.

You can find more info about who is in a clinical risk group here. We will also notify you by text if you are eligible, so you don’t need to contact us about these clinics until you receive your invite.

If we don’t have a number for you, or you struggle to use technology, we will send you a letter instead.

Once invited you can book your appointment online using PATCHS or you can contact the practice by phone.

You will be able to choose the Flu clinic booking option when you call us and this line will be open between 10am and 2pm.

Depending on vaccine availability those eligible may be offered the COVID booster at the same time.

House-bound patients will be contacted to arrange a home visit.

Appointments & Priority Access

Appointments and priority access

As you may already be aware, UK GP practices are changing to improve healthcare accessibility, reduce wait times for appointments, and free up phone lines.

Health Care First is starting its own journey towards improving patient access.

An important part of this improvement journey will be changes to the way we distribute appointments.

Our changes are designed to ensure that everyone gets access to our services, especially those who need access the most. 

Appointments and Priority Access

Those who have a priority need, listed on their medical record, will be able to get appointments quicker. This is because people with serious medical conditions, difficult personal circumstances, or problems accessing appointments, often need pressing medical attention.

Priority appointments will now be given within 48 hours and routine appointments for less serious conditions will be given within 2 weeks. This system will ensure that those who need appointments the most will always get quick and easy access.

World Suicide Prevention Day

World Suicide Prevention Day

The 10th of September was World Suicide Prevention Day.

Suicide is an important global issue with over 700,000 suicides occurring annually worldwide and each one affecting many more people.

World Suicide Prevention Day

The theme for this year’s World Suicide Prevention Day was “Creating Hope Through Action”. In line with this theme, we wanted to say to all our patients that help is available and there is always someone to talk to.

These free helplines are there to support you when you’re feeling down or desperate.

The Samaritans – for everyone

Call: 116 123

Or email:

Papyrus –of children and young people

Call: 0800 068 41 41

Text: 07860 039967

Or email:

You can also use these helplines for advice if you’re worried about someone else.

If you feel suicidal right now you should use the numbers above or if you have seriously harmed yourself, for example, by taking a drug overdose; or you feel that you may be about to harm yourself, call 999 for an ambulance or go straight to A&E. 

Or ask someone else to call 999 or take you to A&E.

As well as emergency mental health support there are several places you can go to for non-emergency support:

Turning Point provides talking therapy for people struggling with their mental health. 

Turning Point are experts in helping people take control of their lives. 

You get in touch with them by: 

  • Referring yourself online via this: form
  • Or you can call 01924 234 860, weekdays 8am – 8pm (until 4pm on Fridays), weekends 9am – 4pm on Saturdays and 10am – 4pm on Sundays

You can always book an appointment with us a Health Care First, if you are struggling with your mental health. Our team can assess your needs and prescribe treatment such as: medication to help you manage your mood or talking therapies to discuss your condition.

We can also refer you to see one of our Social Prescribing Link Workers or Health and Wellbeing Coaches. They can help you to make healthy life choices that can improve your physical and mental health.

Help and support is available if you need it. You do not have to struggle with difficult feelings alone.